For bags whose controller label says Basic Controller 3, mainly the Fanny Pack 2. Check the label: the purchase date alone doesn’t tell you which controller is inside.
Older instructions name the NEBULITE Smart app or another app. For this controller, the NEBULITE | HELIO app replaces them.
Connect in the app
- Open the zip inside and connect the bag to a charged USB power bank. Switch the power bank on.
- Turn on Bluetooth on your phone and open NEBULITE | HELIO. Allow Bluetooth or Nearby devices access if your phone asks. Older Android versions also ask for location access to scan for Bluetooth devices.
- Your bag appears on the app’s Home screen. Tap it, choose your product if the app asks, then pick colours, brightness and effects.
Colours look wrong
Open Settings on the connected bag and tap Start colour check. The app walks you through a few colour tests. Keep the bag in sight and confirm only what you actually see. If everything already looks right, keep the current setup.
If something isn’t working
The app can’t find the bag
Check that the power bank is on and the bag lights up. Close any other light app that may still be connected to the bag, keep your phone next to it and tap Scan again.
Parts of the bag no longer light up
Usually just a plug has slipped out. The Fanny Pack guide shows how to check.
Still not connecting
Send us a photo of the controller label and its plugs, your phone model and its iOS or Android version. Please don’t reset the controller while we identify it.
Instructions to print
- Fanny Pack 2Instructions in English PDF, 0.5 MB · in German PDF, 0.5 MB
Still stuck?
Email support@nebulite.berlin with a photo of the controller label, your phone model and what you've tried so far.